Watch your followers and engagement rates across social media platforms increase over time.
Measurable Results
We'll optimize your social media profiles, regularly share content to them, and engage with your audience.
Social Media Optimization
We’ll grow your followers within the online community
and follow relevant people and groups
in your industry.
Grow Your Followers

What we do

We tell your story to make your business more desirable.

California Central Valley Social Media ManagementAs a small business owner, we understand that your responsibilities are endless, but you can’t afford to miss those opportunities to engage and connect with people online. Let us take that off your plate so you can focus on managing your business – not working for it.

Online Reputation Management

The best offense is a good defence. We'll monitor your online reputation and be your first line of defense, providing customer support to your online followers.

Real-Time Social Media Analytics

We produce custom reports and technical audits that can help your business with specific areas of digital marketing.

What You Get

Quality Content

Writing and sharing quality content online is about expressing your business’s personality. People don’t use social media to interact with robots – they want to interact with people! They want to be entertained, inspired, even educated.

As a business owner, people buy from you because they like your combination of price, quality, and service. Guess what - they also buy from you because they like you! Do your customers think your staff is friendly? Do they laugh at your jokes? Or perhaps they love seeing your dog Shadow when you bring him along for sales calls. By spending time with you at your business, we’ll identify what makes it shine, and express it on your company’s social media platforms.

Grow Your Followers

Profiles that have more followers or more likes get more attention. We’ll grow your followers within the online community and follow relevant people and groups in your industry. We’ll setup displays at your place of business to encourage your customers and suppliers to connect with you on social media. We’ll also add social media buttons to your email signature to invite your email contacts to connect with you.

Customer Support

Although social media is taking its place in American culture, word of mouth experiences still dominate the way we do business. Unfortunately, not every customer will be satisfied with either your product, service, or price. No business is immune from customer dissatisfaction.

If someone posts about a negative experience with your business on social media, we will address it promptly and notify you immediately for more attentive follow-up. As your first line of defense for customer service, we’ll work with you and your customer to resolve issues. This shows the customer that you care about their experience and it shows the online community that you care about providing good service. When people see that you’re the kind of business owner that resolves problems instead of running from them, their trust in your brand will grow.

We've Got Your Back!

We don’t just want to be there for the good times. We’ll stick by your side during the bad times, too.

In 2009, Domino’s Pizza took a hit. At one of their branches, employees took videos of themselves violating health codes, published them to social media platforms, and the videos went viral. Domino’s was blind-sighted and had no preemptive plan in place to address a potential social media catastrophe. In consequence, their brand suffered.

We won’t let this happen to your business.

If something embarrassing happens to your brand while we’re managing your social media, we’ll be your first line of defense. Our comprehensive "We've Got Your Back" Plan is included in every package we offer. Hopefully you’ll never need it, but if you ever do, you can rest assured that we've got your back!

Professional SEO services

Connect with qualified customers

Save time and money by letting us manage your social media

Rely on our social media experience and in-depth knowledge

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Frequently Asked Questions

What social media platforms do you offer? 

Facebook, Twitter, LinkedIn, Pinterest, Instagram, and Google + are the primary platforms we offer. We will consider additional platforms as needed.

Do I have to sign a contract?

It takes time to produce results. We ask for a 6 month contract along. To ease your concerns, we offer a 30 day money back guarantee. 

Can I still post to my own profiles?

Of course!

What is your price?

To see our price list, complete a contact form located here.

Will you promote certain products or specials?  

Yes! We want to promote your specials and help your business shine.

Once I give you my login credentials, how do I know they are secure?

Your login credentials are stored on a platform that uses the AES-XTS mode of AES with 128 bit blocks and a 256 bit key encryption.

 

Do you offer email marketing services?

At this time we do not offer email marketing services. 

My website is outdated! Will you help me redesign it?

No, at Central Valley Social Media we just do social media. However, we will refer you people who will offer quality website resigns at competitive prices.

Do you create YouTube or other marketing videos?

No, at Central Valley Social Media we just do social media. However, we have many contacts and will refer you to one of our expert affiliate video production companies.

Do you create iPhone, Android, iPad, or other tablet app’s?

No, at Central Valley Social Media we just do social media. However, we have many contacts and will refer you to one of our expert affiliate app production companies.